Refund Policy

No Refund Policy

Thank you for shopping with Punky B Creations. We are committed to providing high-quality products and services. Please review our policy below regarding refunds:

  • No Refunds: All sales are final. We do not offer refunds on any products or services once the purchase has been completed.

  • Exchanges: In some cases, exchanges may be possible for items that are defective or damaged upon receipt. Please contact us within 7 days of receiving your order if you believe your item is defective.

  • Custom Orders: Custom or made-to-order products are non-refundable, as these are tailored specifically to your request.

  • Cancellations: If you wish to cancel an order, please contact us within 2 hours of placing it. After this window, we are unable to cancel or modify orders.

  • Customer Support: If you have any issues or concerns about your purchase, we are happy to assist you. Please reach out to out to me at brytne@punkybcreations.com within 7 days of receiving your product.

By completing a purchase, you acknowledge and agree to this no refund policy.